FAQ

I’ve never used a sugar scrub before. What exactly is it?

A sugar scrub is a great way to remove dead skin cells and moisturize your skin, all in one product! It’s like having a real spa experience, right in your own bathroom. It’s easy really - the first thing you do is just scoop out a little into your hand with the provided spoon, and add some warm water. Then, use your hand or grab your washcloth and start scrubbin’. Just close your eyes and enjoy! Once you feel that the sugar is melting, go ahead and rinse. If you're using it in the shower or tub, be careful because the floor can get slippery. Pat yourself dry with a towel, and notice the silky softness of your fresh new skin. You won't need one drop of moisturizer.

How often should I use a scrub?

It's really up to you and your skin. We here at Blissfulicious love to use it every day. Others prefer to treat themselves 2 or 3 times per week. All of our products are handcrafted to be gentle enough to use every day.

Can I keep my scrub in the shower?

Ideally, you should try to prevent getting water into your scrub - bacteria love water. Use the spoon to stir it up and scoop it out into your hand and then add some water to apply to your skin. Then be sure you close it up tightly.

What’s the shelf-life of my scrub?

Our scrubs are made to order, so using it when it's fresh is BEST. Use within 2 months to ensure freshness.

Are Blissfulicious scrubs safe for children? What if my dog eats my scrub?

Yes, Blissfulicious scrubs are formulated to be all-natural and safe for even the most sensitive skin. We don’t recommend using them on small children or babies, but there is nothing in any of our products that would be harmful to a child or pet if it was swallowed. We do recommend that you keep all products out of the reach of little ones and furry ones just to be on the safe side.

What exactly is in a Blissfulicious sugar scrub?

Well let’s start by telling you what’s NOT in any of our products. There are no parabens, sulphates, or phthalates (the potentially harmful chemicals usually found in artificial fragrances), artificial preservatives, colors or additives. We start with pure cane sugar, then we add a custom blend of 100% all-natural essential oils that we source from trusted and certified suppliers. The blend, depending on what type of scrub it is, may contain one or more of the following: organic coconut oil, organic soybean oil, grapeseed oil, or safflower oil. The scrubs contain natural and organic ingredients including lemon zest, lime zest, real coffee grounds, fresh lavender, botanicals, and Vitamin E oil.

How are Blissfulicious scrubs tested?

We test all of our products on ourselves and our wonderful group testers. Amongst us we have oily skin, dry skin, young skin, mature skin, acne-prone skin, rosacea, and hyperpigmentation. We don’t sell anything until we all love it! And Blissfulicious products will never be tested on animals.

However, Blissfulicious products have not been medically tested. We cannot make any claims about the effects of our products on any particular skin conditions - we can only talk about the success stories we've heard from our customers, friends, and our founder. 

Can Blissfulicious scrubs make me look younger, cure my acne, or keep me from getting fine lines and wrinkles?

Let us be perfectly clear here: Blissfulicious makes absolutely no claims, whatsoever, about the possible benefits of using our products on your skin. What we can say is that we use all-natural ingredients, that each have great benefits of its own. We don’t think you should put anything on your skin that you couldn’t eat, if you had to. We choose ingredients that have loads of vitamins and antioxidants. But in the end, Blissfulicious is all about feeling great! Your skin will feel great. And you will feel great knowing that you’re using an all-natural product. Of course, you should always check with your doctor or dermatologist if you have specific questions about your skin. And if for some reason you develop an irritation from a Blissfulicious scrub you should discontinue use immediately.

If your scrubs don’t contain preservatives how do they stay free of bacteria?

Our scrubs contain no ARTIFICIAL preservatives. But quite a few of our ingredients act as preservatives. Vitamin E for example. Also citric acid, grapefruit seed oil extract, and the essential oils themselves have preservative (and often antiseptic) qualities. Also, since our scrubs are oil-based and not water-based, they aren’t good environments for bacteria to grow.

What if I'm allergic to nuts?

Most of the Blissfulicious products are made with organic extra-virgin coconut oil, which will pose a problem if you are allergic to coconuts. In addition, our Vanilla Almond Sugar Scrub may be a problem if you are allergic to almonds. We cannot guarantee that there is absolutely no cross-contamination, but we do use separate tools and carefully clean all tables and production space between batches. 

What if my package arrived damaged? 

Call us right away or shoot us an email and our customer service department will happily assist you (916) 778-7003 or info@blissfulicious.com. It’s unlikely, but possible, that a jar might leak or your package may get damaged during shipment, but we're here to help! Please be sure to contact us within 3 business days of receiving your package.

Return Policy

If you are not satisfied with your online purchase, we will be happy to accept an exchange or return. Simply email us at info@blissfulicious.com or call (916) 778-7003.

When do orders go out/how long does order processing take?

Under normal circumstances, orders will ship within 2-3 business days. If the product is out of stock, please allow additional time for shipping. Please note that this is the time it takes for your order to leave our warehouse, not the amount of time it takes to be delivered to your door. You will receive an email when your order ships out with complete tracking information. 

What if I want to cancel my order or switch a product after I have placed it?

If you call or email us right away, we will do our best to accommodate your requests. Our products are made to order so once you place an order, we strive to fulfill that order immediately and ship out to you as soon as possible. For this reason, it is very important that you call or email us right away if you need to make changes, so that we can do our best to accommodate your wishes. 

Are there retail locations where I can buy Blissfulicious?

We’re always interested in adding to our family of retail partners, so if you know of or own a retail location that would like to carry Blissfulicious products, send an email to us at wholesale@blissfulicious.com. You can always purchase via the website or directly from us by calling the Blissfulicious Hot Line (916) 778-7003. 

Do you offer gift baskets?

We offer custom gift basket and gift package options and quantity discounts for large orders (starting with orders over $200). Just call the Blissfulicious Hot Line at 916-778-7003 or email info@blissfulicious.com for more info. Please note that these orders need additional processing time. 

Can you feature my company’s logo or colors for a corporate event?

Absolutely. Blissfulicious all-natural scrubs make great client gifts or giveaway’s because EVERYONE loves to get glowing! You just tell us what you’d like and how much you’d like to spend and we’ll be happy to work with you!

Do you do wedding/party favors?

Yes! Contact us and we will work with you to find something that fits your theme and budget!